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PUBLIC SERVICE COMNMISSION TO INVESTIGATE PRIORITY ORDER IN WHICH CON ED CUSTOMERS SEE POWER OUTAGES
Release Date: April 21, 2010

Greenburgh Town Supervisor Paul Feiner received a letter from Garry Brown, Chair of the NYS Public Service Commission in response to a letter the Supervisor wrote relating to the recent storm.
 
The Chairman indicated that the PS is “performing their own assessment of utility performance. Department staff is in the process of investigating the company’s overall restoration efforts” including the issues that were raised by Supervisor Feiner. Specifically, the question “regarding the priority order in which customers are restored and how crews are resourced to each service area during the restoration effort will be part of our (PSC) investigation.” Mr. Brown indicated that we should be “assured that we have given this matter a high priority.” The department will apprise of the outcome of our investigation when it is complete.”
 
Feiner had objected to the fact that during the storm Con Ed restored power to Westchester customers last –Staten Island, Manhattan, Bronx were restored first. Feiner also asked the PSC to investigate why some areas of Westchester were restored before others. Is there any reason for this?
 
Feiner had asked if customers are entitled to refunds. The PSC responded by saying that “Con Ed’s tariffs do not call for food reimbursement to customers related to outages caused by major storms.
 
A copy of the letter is on file with Supervisor Paul Feiner, Greenburgh Town Hall, 177 Hillside Ave, White Plains, NY 10607. If you would like a copy please advise.

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