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What to do if you have a gas leak at home or at work? Tips from Con Ed
Release Date: March 16, 2014

After the recent gas explosion, I received some e mails & calls from residents who were worried about gas leaks near their homes. I always advise residents who call Con Ed or Verizon with complaints to get a ticket number from the person they spoke with. If you want me to follow up and I know who you spoke with or have ticket number info- it makes it easier to get a response, if you need my help.
 
Con Edison crews remain at the site of this week’s buildings explosion and collapse in East Harlem seeking to restore gas and electric service to other impacted buildings, while also working with federal, state and local agencies on the investigation.
 
The utility is also working with the Red Cross and city agencies, providing assistance for living expenses to residents and families from the area whose buildings were evacuated due to the explosion.
 
The company reminds customers to call 1-800-75CONED if they smell gas.  Click here to view a video on gas safety: http://bcove.me/cc1usj6o
 
Con Edison offers customers a number of gas safety tips. When you suspect a gas leak you should:
 

  • Leave your home immediately and take others with you. If outside, get well away from where you suspect the gas is leaking.
 
  • Open windows before you leave if the odor is faint.
 
  • Call us at 1-800-75-CONED (1-800-752-6633) once safely away from the leak. (National Grid customers should call 1-718-643-4050.)
 
  • Tell us if there is also a problem with your electric service.
 
  • NOT do anything to create a spark that could cause an explosion, such as lighting a match, turning appliances on or off, using a phone or cell phone. Do not ring a doorbell or start a car.
 
 
Here are links to information on gas safety:
 
http://www.coned.com/customercentral/gassafety.asp
 
http://www.coned.com/customercentral/brochures/br_gassafety.pdf
 
http://www.coned.com/customercentral/gassafety_pipeline_integrity_plan.asp
 
Con Edison operates approximately 4,300 miles of natural gas mains in Manhattan, the Bronx, parts of Queens, and Westchester County.  The company inspects and monitors the system for potential gas leaks throughout the year.
Paul Feiner
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Visit our web site at www.greenburghny.com and view archived Supervisors Reports.
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